Forty-one percent of people surveyed by Southern Cross University say the COVID-19 pandemic pushed them into therapy, though 61% say its slightly to moderately difficult to afford an online therapist.
The telehealth study, published in mid-July, also found that 67.3% of respondents feel more or less lonely since the onset of the pandemic.
Telehealth medicine has skyrocketed since the virus started to spread and lockdowns ensued – March telehealth visits surged 50% – and analysts now expect virtual health-care interactions to top 1 billion by year’s end.
“There were three barriers that impacted the lack of adoption, or the slowness of adoption, before the pandemic hit. We saw cost … availability … and then we also saw relationships playing a factor,” said Forrester analyst Arielle Trzcinski. “If a patient was able to see their existing provider, they were much more likely to use the service.”
The Southern Cross poll also found that:
- 56% say the pandemic is slightly to moderately impacting their mental health.
- 33% say they attend weekly therapy sessions.
- 70.4% say in-person therapy is more beneficial than online therapy (22.4%)
Southern Cross surveyed 1,078 people in America, Europe and Australia about online therapy amid the COVID-19 pandemic. To qualify, respondents had to indicate participation in a therapy session since the onset of the pandemic.
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